5 reasons why SMBs should invest in simple IT training for their employees

5 reasons why SMBs should invest in simple IT training for their employees

Everyone relies on technology to deliver work faster, so it’s no surprise why conglomerates continually invest big amounts of money on IT-related operations. But unlike conglomerates, most SMBs run on a tight budget, which means they’ll spend mostly on upgrading software and hardware and not on IT training.

As crucial as regular IT maintenance and upgrades are, it is also important to have proper training so employees know how to effectively use current and new systems to avoid causing employees to become dispirited, inefficient, and unproductive. Apart from this, here are five other reasons why SMBs should invest in simple IT training for their employees.

#1. Minimize frustration and mistakes after implementing new technology

A misconception that many SMB owners make is assuming users will be able to use the new technology immediately because they’ve used similar technology before. However, different technologies work differently, which means each one comes with its own required learning curve. Something as small as a difference in keyboard shortcuts in Windows and Apple devices is enough to frustrate your employees.

In fact, staff can waste up to 43% of their time on computers without proper training. Worse still, you may end up losing customers if they take too long to deliver output.

Easily enough, you can prevent this by enlisting a managed services provider (MSP) to design your IT training so that it fits your business. Users will easily understand how to use new technology and quickly become adept because custom IT trainings will teach only program features that are used in your company.

#2. Eliminate unnecessary work for IT staff

Have your employees ever had to call your IT staff to fix their computer because it froze? Unless you invest on proper IT training, you’ll find your IT staff running around wasting precious time to fix minor problems that don’t require any IT expertise. Holding an IT training program will eliminate these scenarios and allow all your employees to work more productively and efficiently.

#3. Enable employees to take full advantage of new technology from Day 1

The main reason why SMBs are willing to spend big amounts of money to upgrade or purchase new hardware, software, and network is to improve productivity, reduce production cost, and eliminate human errors. But you can’t reap these benefits if your employees don't fully understand how to use those tools.

That’s why you should hire an MSP like Zentech I.T Solutions to train your employees. We offer a wide array of training options that can help them master new technology faster, from 1-on-1 and instructor-led training to boot camp and corporate training.

#4. Ensure budget spent is not wasted

An SMB needs innovative software, state-of-the-art hardware, and secure network to stimulate business growth, but these technologies aren’t cheap. That’s why you need to make sure that every dollar spent for technology is getting its returns back and more, which can be done by having IT trainings. They provide tips and tricks into how your employees can make the most out of different technologies and use them to streamline daily work processes.

#5. Make employees feel valued & empowered

No matter how productive your new technology makes you, you won’t be able to fully experience its productivity prowess if your employees aren’t motivated enough. According to a survey by American Psychological Association (APA), 93% of employees who feel valued feel motivated to do their best at work.

IT training tackles this by helping your employees acquire new skills, which in turn, builds self-esteem.

Designing the right training plan can be challenging if you don’t have the experience, so why not entrust this job to us? We have extensive experience designing IT training programs for businesses large and small. If you’d like to learn more, just, give us a call.