Whether it be cloud, mobile, or on-premises, every technology you use stores certain confidential data that are accessed by your employees. So how do you guarantee the safety of said data from cyber threats like identity theft, phishing attacks and more? IAM is the answer. What is IAM? Identity and access management is a system […]

According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to. […]

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it’s evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature […]

Despite Microsoft Office’s easy-to-use interface, mastering all the features in this suite of productivity tools requires time. But fret not, the following training videos will help you become a Microsoft Office expert fast. Office Basics is a series of free Office training videos from Microsoft which cover different features and functionality. Intro to Office Basics […]

Bloatware, trialware, crapware — the unnecessary software usually pre-installed by the manufacturer on your brand new PC. Besides being annoying, this type of software also slows down your machine and can tamper with security. Microsoft is fed up with it too, which is why they’ve come up with Windows 10 Signature Edition PCs. Read on […]

Whether it’s because of government surveillance or cyberattacks, internet users are more concerned than ever about the privacy of their online activities. Unfortunately, security measures like firewalls and antivirus software can’t help you in this case, but there’s one that can: Virtual Private Network (VPN). What is VPN? Simply put, a VPN is a group […]

These days, we get a lot of our work done on laptops, which means battery life is a huge priority for any laptop user. Wouldn’t it be good, then, to learn how to prolong the life of your laptop battery? Here are a few useful tips to do just that. Some truths about your laptop […]

In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users. Take a minute to learn about what they can do for your team! Microsoft […]

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system. What are “proprietary” systems? When most companies […]

Microsoft is redesigning Outlook for Mac and Windows to reduce clutter and improve user experience. The design changes will be patterned after the iOS version of the app, which is much easier to use and more modern-looking than its desktop counterpart. If you use Outlook on a desktop, check out these new changes. How Outlook […]