Power outages caused by utility failure, accidents, and natural disasters such as storms, flooding, or earthquakes are inevitable. There’s very little you can do to prevent any of these from happening, but you can avoid the consequences to your business by using an Uninterruptible Power Supply (UPS). What is an uninterruptible power supply? An uninterruptible […]

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Previously known as […]

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips […]

When your employees seek your IT security staff’s help to fix their personal computer (PC) problems, it’s often perceived as a productive use of everyone’s time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues. What doesn’t get acknowledged, however, is that instead of troubleshooting technical problems, […]

Bluetooth technology helps simplify our daily lives — it allows for hands free communication, a quick and easy way to share content with friends, family, colleagues, and more. In fact, 45 percent of Americans have Bluetooth enabled across multiple devices. This raises the question: Does using Bluetooth leave our doors opened to hacker attacks? Google […]

Amazon is setting its sights on the VoIP market again and will use its Alexa technology to launch a new phone system. Based on a new patent, users of Amazon’s artificial intelligence (AI) devices might soon be able to enjoy a smart speaker and phone in one. This won’t be the eCommerce giant’s first attempt […]

For businesses, the security of sensitive data is critical. If this information is lost or stolen, it could lead to crippling financial losses, legal disputes, and more importantly, loss of customer trust. And while those of you with Microsoft Office 365 installed have some security and compliance tools, there are still some data protection best […]

Windows 10’s Fall Creators Update is the next major update that Microsoft will roll out in September. Besides reusing the same “Creators Update” name and focusing on bringing the Windows experience to iOS and Android devices, here are some noteworthy features users can expect. Timeline It’s designed to grant Windows 10 users freedom to switch […]