We are living at a time where humans and mobile phones are inseparable. People are constantly checking their phones, from the moment they wake up to the time they go to sleep -- an average of 85 times a day. This is why SMS marketing is a powerful strategy that can work like a charm if implemented properly, but it does have its challenges.
The battle of the web browsers has raged on for years. While the classic rivalry between Netscape Navigator and Microsoft Internet Explorer has long passed, we are now facing a broader field of competition. There are currently four web browsers competing for space in your hard drive, and we’ve drawn up this list of their […]
Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office […]
When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold […]
The increase of internet use in Ghana has given rise to more online businesses. Research has found that e-commerce will grow by 56% from 2015 to 2020, while traditional markets will grow by only 2% within the same five-year period. Also, the graduate unemployment rate stands at 90% after one year of graduating, so it’s no surprise why more people are starting their own e-commerce business instead.
Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]
Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center. Overarching […]
Facebook isn’t worth over $480 billion because people use it for just selfies and political rants. Businesses of all sizes and from all industries are using it to attract and engage customers, and yours should too. Aside from purchasing targeted advertisements, there are a host of free strategies to generate business with your SMB’s Facebook […]
Avoiding malware and online scams takes a lot of work. You have to treat every email with suspicion, manage a long list of convoluted passwords, and avoid public WiFi networks. Ideally, you follow several other cybersecurity best practices, but many users don’t believe they’re worth the time. If you’re one of those people, here are […]
Hardware-as-a-Service (HaaS) takes care of all your hardware-related issues, including upgrades, maintenance, and management for an affordable subscription fee. It’s a solution that offers small- and medium-sized businesses numerous benefits, and here are a few of them. Big savings For SMBs, cash flow is a crucial matter. HaaS is essentially like leasing hardware equipment so […]
