A week ago, leading cyber threat intelligence team Cisco Talos reported that no less than 500,000 IoT devices in up to 54 countries were infected by new malware called VPNFilter. An earlier version, believed to be launched by a nation-state, targeted Ukraine. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and […]
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“Black Dot of Death” locks iOS messaging app
People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products. What is going on? A bug, known as “Black […]
Why SMBs should outsource their IT support
Business tasks like creating payment invoices, drafting confidential documents, or collaborating with your team members all rely on robust technology. But once small- and medium-sized businesses (SMBs) decide to equip their company with the latest IT, one question they face is, “How should I get my IT maintained?”
We understand that most SMBs like you have budget constraints, which is why we highly recommend outsourcing your IT to a managed services provider (MSP) like Zentech I.T Solutions.
Setting up your new laptop with Windows 10
First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you […]
How AI improves customer service
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]
How long should business phone systems last?
The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital […]
5 new features for Outlook
Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to a meeting, but now it will also […]
4 ways businesses benefit from adopting biometric systems
No matter how big or small your company is, no business owner wants to find themselves constantly losing money or resources due to inefficient work practices, employee work habits, or lawsuits due to data breaches. There are many methods to prevent this, such as having a vigilant manager constantly watching your work or installing CCTVs. But these methods tend to increase the employee’s stress level rather than improve productivity and save money.
Windows 10 makes it easy to back up files
Businesses rely on computers for their daily operations, so getting afflicted by ransomware is devastating. It blocks access to all data, which can result in financial losses and the company closing down temporarily or permanently. Fortunately, Windows offers built-in tools and cloud storage options so you won’t have to fear data loss. File History Is […]
Don’t give social media hackers a chance
Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]
