Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for your business can be difficult, with all the products, vendors, features, and data plans available. Oftentimes, however, selecting a VoIP system comes down to calculating the total cost of ownership (TCO). What is TCO? The […]
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Microsoft announces new features for Teams
Microsoft has recently announced new features for Microsoft Teams. These features are expected to bring users greater convenience and improved communication, and ultimately increase its appeal to a wider market. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant. By integrating Cortana with Teams, users can use voice […]
Top 4 reasons for SMBs to invest more in their custom website
Remember doing business before the internet? Back then, businesses focused on providing excellent in-person service and enhancing the store’s ambience to drive foot traffic. However, today’s digitalization means fewer people are going to physical stores.
Windows 10: New accessibility features
Microsoft is working on improvements for Windows 10’s accessibility features, which will be introduced later in the year. Some of these are already available to preview through the Insider Program, but everyone else will have to wait. Here’s what’s coming: Better Ease of Access settings Some users rarely tinker with their computer’s accessibility settings because […]
Ready for tax season phishing scams?
As tax season looms, so do phishing scams. For cybercriminals, this is the ideal time of year to deceive unsuspecting individuals into releasing sensitive private or company information. Businesses must therefore take extra precautions between now and April 17th to avoid hackers from selling your confidential data in the dark web. Phishing baits to watch […]
4 reasons for slow mobile internet speeds
Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag […]
Endure tech disasters with external support
Three decades ago, the notion of hiring specialists in information technology was virtually unheard of. Nowadays, the majority of businesses are digitally operated, which means technology specialists are a must, especially given the huge increase in different types of security breaches. Determine how external support can back you up in times of technical distress. Access […]
4 reasons to record your calls
Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter […]
Make the most of Office 365
Maximizing your Office 365 investment is easier said than done. Sure, you use Outlook and SharePoint all the time, but there are loads of features you’re probably not using. If you’re looking for ways to make the most out of your Office 365 subscription, you’re in luck because that’s what we’re discussing today. SharePoint SharePoint […]
How to speed up Windows 10 updates
Keeping up with Windows 10 updates is absolutely critical if you want the latest features and security fixes on your computers. However, the updates can take hours, especially when a major new feature is being released. Fortunately, there are a few things you can do to speed things up. Why do updates take so long […]
