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Facebook has numerous built-in features to help small- and medium-sized businesses thrive. But chances are that most business owners are taking advantage of only just a few. With Facebook’s audience reaching 1.8 billion users monthly, it’s vital for your business to leverage the right tools to enhance growth. Here are four features you should start […]

Businesses are always looking for ways to cut costs without sacrificing growth. For the longest time, many believed that they had to purchase workstations with its own processing power, RAM, and hard drive. But thanks to virtualization, companies can save money and get the computing processes they need with thin and zero clients. What are […]

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved video conferencing The major factor holding web and video […]

If you wished Microsoft would streamline its Office 365 ProPlus update schedule, your prayers have been answered. The cloud solution, which includes the Enterprise E3 and E5 plans, will be updated twice a year, rather than three times a year. Here’s everything you need to know about the new ProPlus update schedule. Why the new […]

Microsoft products usually have an end-of-support date, where no more feature updates and security patches will be offered. However, earlier this month, Microsoft has released a security update for Windows XP, an operating system that has been unsupported since 2014. Although releasing a patch for an old system seems unusual, Microsoft does have its reasons. […]

When we write about how antivirus software isn’t enough to keep you safe from malware, it’s not just scare tactics. There are so many ways hackers can break into your system that antivirus solutions will never catch. For a real-world example, look no further than the router exploit kit recently leaked from the CIA. The […]

Power outages caused by utility failure, accidents, and natural disasters such as storms, flooding, or earthquakes are inevitable. There’s very little you can do to prevent any of these from happening, but you can avoid the consequences to your business by using an Uninterruptible Power Supply (UPS). What is an uninterruptible power supply? An uninterruptible […]

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Previously known as […]

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]