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Here’s why SMBs are vulnerable to cyberattacks

Small- and medium-sized businesses (SMBs) are fast becoming the favorite targets of cybercriminals. That’s because SMBs are perceived as having weak IT security and fewer IT staff. While part of this is true, a survey conducted by the Ponemon Institute and sponsored by Keeper Security reported that 60% of security breaches were caused not by hackers, but by employees themselves.

Avoiding Office 365 migration failure

Office 365, the cloud-based version of Office, is one of the most popular software suites used by small- to medium-sized businesses (SMBs) today. With an ever-increasing number of companies migrating to this solution, it’s not surprising that many others are considering making the move. However, there’s always a chance of migration failure. Learn how to […]

Manage transactions better with an OMS

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]

The Zentech glossary of cybersecurity terms

Understanding IT jargon can be daunting. And when you ask IT experts to explain a particular technical term, you might end up getting more confused if they explain it using terms you’ve never heard of.

While it’s impossible to learn every single IT jargon there is, it certainly won’t hurt to familiarize yourself with some commonly used technology terms.

Speed up your Windows 10 updates

In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can’t afford to let an update be a long and frustrating process, here are some tips that will […]

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

Boost your new laptop in 5 steps

Laptops may not be the most powerful computers, but the benefits they provide are undisputable. For one thing, they deliver a similar user experience as your huge desktop PC, but much more conveniently and affordably. But before you reap their many benefits, here are five steps you should take before using them to improve their […]

Web design trends you should follow today

Many small- and medium-sized businesses (SMBs) nowadays build and maintain their own website to reach more customers. But because a majority of your competitors also have a website, an underperforming site just won’t do. Follow these web design trends to increase web traffic and boost your bottom line. Scrolling Scrolling is a convenient method to […]