Blog

Technology tips to increase efficiency

Successful businesses make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute. So, if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations. Change office communication To increase efficiency, set up instant messaging software […]

Windows 10 keyboard shortcuts you need to know

It’s undeniable that using keyboard shortcuts activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple of new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Known as […]

The basics on 2-step and 2-factor authentication

Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other. Learn the difference between the […]

How to protect yourself from cryptojacking

Hackers use cryptojacking to mine cryptocurrencies, and this process can cause PCs to run below optimal speeds.  If you have a relatively new computer but are experiencing performance problems after clicking a link or visiting a website, you might be a victim of cryptojacking. Here’s what to do. Hijacked hardware Instead of paying for computing […]

Here’s why SMBs are vulnerable to cyberattacks

Small- and medium-sized businesses (SMBs) are fast becoming the favorite targets of cybercriminals. That’s because SMBs are perceived as having weak IT security and fewer IT staff. While part of this is true, a survey conducted by the Ponemon Institute and sponsored by Keeper Security reported that 60% of security breaches were caused not by hackers, but by employees themselves.

Avoiding Office 365 migration failure

Office 365, the cloud-based version of Office, is one of the most popular software suites used by small- to medium-sized businesses (SMBs) today. With an ever-increasing number of companies migrating to this solution, it’s not surprising that many others are considering making the move. However, there’s always a chance of migration failure. Learn how to […]

Manage transactions better with an OMS

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]

The Zentech glossary of cybersecurity terms

Understanding IT jargon can be daunting. And when you ask IT experts to explain a particular technical term, you might end up getting more confused if they explain it using terms you’ve never heard of.

While it’s impossible to learn every single IT jargon there is, it certainly won’t hurt to familiarize yourself with some commonly used technology terms.

Help yourself: use these Office 365 features

Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a […]